Based in Vancouver, BC (E-Commerce Operations)
Customer Support Hours (EST): Monday – Friday, 9 a.m. – 5 p.m. EST
Frequently Asked Questions (FAQ)
We’re here to help! Please check our FAQ before sending us a message, as your answer may be here.
We offer discreet, reliable shipping across all of Canada. Shipping fees are calculated at checkout based on your location and chosen speed. We offer free shipping on all orders over $99.
We accept major credit cards (Visa, MasterCard) and other secure payment options as listed at checkout. All transactions are processed securely and comply with Canadian financial regulations.
Standard delivery typically takes 3-7 business days, depending on your location within Canada. Orders are processed within 1-2 business days. You will receive a tracking number once your order ships.
Yes, absolutely. All products on BestCBD.ca are rigorously tested by independent, third-party labs to verify potency, purity, and the absence of contaminants. Certificates of Analysis (COAs) are available upon request or on the product pages.
The CBD products we offer, particularly our Broad Spectrum and Isolate oils, contain either trace amounts (under 0.3% THC) or zero THC, which is the compound responsible for the psychoactive “high.” Our products are designed for wellness support without intoxication.
Choosing the right product depends on your goals (e.g., sleep, pain, anxiety) and preference (oil, gummy, topical). We provide detailed guides on our site, but we recommend starting with a low dose and gradually increasing it until you achieve the desired effect.
Send us an Email
For the fastest response, please check our FAQ first. We aim to respond to all inquiries within 24 business hours.
